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Grace & Gigabytes Blog

Perspectives on leadership, learning, and technology for a time of rapid change

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A new academic year has started. Students are scrolling syllabi and buying e-Books, while faculty and instructors dust-off PowerPoints and lecture notes. At the same time, academic institutions are grappling with a new technology: generative artificial intelligence. Suddenly, students can generate thorough summaries of assigned reading in a fraction of the time it takes to read the complete work. Moreover, students can generate complete (albeit substandard) essays and term papers from a chatbot. So much for the academic rigor of a curriculum emphasizing independent reading - and written work!


Much has been written about how colleges and graduate schools are adapting their curricula in response to this new technology. Group presentations, project work, and in-person written exams are replacing the take-home essay. Institutions of theological education need to make these same adjustments. Seminaries, however, are unique among graduate schools in that their response to AI needs to transcend the logistics of assigned work.

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It is essential for seminary educators to collaborate with their students in exploring the ethical and developmental aspects of artificial intelligence. Unfortunately, cultural observers have mostly disregarded these factors, concentrating more on the contentious aspects of AI, such as its potential for abuse or the risk of job displacement.


AI is a major technology, and major technologies have moral and formative dimensions that we must work to understand. As Marshall McLuhan said, "We become what we behold. We shape our tools, and thereafter our tools shape us." Just how much will AI shape us? Well, if we are to believe Professor Andrew Ng of Stanford, one of the world's most influential experts on AI, AI will be the "new electricity." As with electricity, AI will change not just what we are capable of doing - but how we see the world around us.


Much of the broader higher education dialogue on AI has focused on the practicalities of its use in the classroom: will students plagiarize ChatGPT? Will chatbots displace the role of teaching assistants? These questions are important - but they are not the only considerations that we must take up. Those called to theological education are called to explore how AI shapes and forms today's culture - and by extension, how it forms today's church.


The questions posed by artificial intelligence vary by academic discipline. In Biblical studies, the questions involve hermeneutics. In my own testing, I have observed how chatbots can prooftext and substantiate seemingly any theological perspective. I can ask ChatGPT to identify Bible passages to support a contentious political belief. I can ask AI to use the Bible to substantiate my denomination's statement of faith. With AI, I can press the Bible into serving my worldview. What does it mean for Biblical interpretation when the scripture becomes a resource to be mined in support of a specific worldview? And how might church leaders respond by teaching a better way to read the scriptures?


In homiletics, the questions involve sermon development and sermon reception. Chatbots create quick, succinct summaries. How will that change the ability to listen to a sermon in its entirety? AI can summarize any long-form content - from a podcast to Karl Barth's Church Dogmatics. This technology is already capable of creating succinct summaries of text and video content (ie, a sermon recording). What happens to sermons when our society develops a preference for pithy summaries instead of original content? How does a preacher remain faithful to the text and to God in a context with a much shorter span of attention?


In systematic theology, the questions involve our core doctrines. I wonder specifically about AI's propensity to airbrush any imperfection - in our grammar, in our music, in our decision-making processes. How do we re-imagine the doctrine of creation when creatio ex nihilo (creation out of nothing) becomes the domain of generative chatbots? How do we re-imagine the doctrine of salvation in a world where our work can be polished and perfected with the assistance of AI?


In pastoral care, the questions involve trust and authority. A crisis of authenticity emerges as AI-generated content becomes ubiquitous. What becomes of trust and relationship in an online environment where AI-generated creations, deep fakes included, masquerade as the creations of human beings? And what happens to the pastor-parishioner bond when our culture poses the big questions first to ChatGPT - rather than the pastor?


That's not to say that artificial intelligence only contests faith formation and Christian community. Seminaries should also examine where AI promotes the flourishing of faith. Theological educators ought to experiment with where AI can be channeled towards spiritually nourishing ends, using AI generated content for conversation, discernment, and spiritual formation.


As I explored with Dr. Michael Chan in a post for Church Anew, GenAI is a powerful tool in giving coherence to our experiences. We can use AI to create a cohesive narrative of our faith experiences, one that edifies our own spirituality while connecting us more deeply across our faith communities. The theological educator might consider what it takes to faithfully articulate one's faith story with the assistance of a tool like ChatGPT. Christian communities can be formed to use AI to promote curiosity. The content it generates provides a sort of source material for deeply human conversations taking place in analog communities.


As students and educators embark on this new academic year, I am optimistic that seminaries and theological educators will take the lead in exploring these ethical and formative questions. By doing so, they can motivate a fresh cohort of church leaders who are not only knowledgeable in theology but also dedicated to advancing the church's mission in a world on the cusp of significant technological advancement.


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@ryanpanzer graduated from Luther Seminary before it was possible to copy from ChatGPT.

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  • Writer: Ryan Panzer
    Ryan Panzer
  • May 2, 2024
  • 4 min read

I recently read Timothy Egan's "A Pilgrimage to Eternity: From Canterbury to Rome in Search of a Faith." The travelogue depicts a multi-leveled journey. On one level, there is a physical trek through contemporary Europe. A a deeper level, there is a spiritual trek through Europe's Christian heritage. As Egan walks, he grapples with his own beliefs and faith commitments. Full of honesty and candor, Egan sets out to hear the voice of God amidst the frenetic pace of his experience. The book is captivating, raw, and poetic.


As he starts his walk from England to Italy on The Via Francigena, he encounters the first directive in The Rule of St. Benedict: "Listen." It is to be the watchword of his journey.


Again and again, Egan recalls the importance of listening to the Christian faith. Drawing upon the scriptures and the rules of St Benedict, the writings of the apostles and the teachings of Pope Francis, the book emphasizes how utterly essential listening is to a life of faith.


As I read Egan's memoir, I am struck by how he managed to re-connect to his faith. It was not through reason or logic as Augustine might instruct, nor through tradition, as some clerics might teach. He does not find his spiritual footing through attendance at mass or worship (in his memoir, he opts to skip such services when invited). Rather, the author found spiritual sustenance through silently walking the lonely passages of the Via Francigena. Clearly there is something to be said about how intentional, active listening makes us more likely to notice what God is up to in our midst.


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Is it any wonder, then, that one's faith often feels contested in this digital age, a time defined by more noise, fewer conversations, and constant context switching?


Even when I try to be completely intentional about my listening, I am interrupted by texts and emails, Slack notifications and news alerts. I find it challenging to listen to members of my own family - let alone the voice of the divine!


But it's not just interruption that inhibits our willingness to listen.


It's that digital technology actively takes away opportunities to practice listening to one another. As digital tools for collaboration become more sophisticated and AI advances, I am able to work asynchronously and independently with increasing ease. The conversations and interactions I would have once required to solve a problem can now be solved through interaction with AI. The alignment I need with collaborators and co-workers can now be solved through updates and notifications on apps like Trello, JIRA, and Asana. Thus my week involves fewer actual discussions, fewer opportunities to listen.


Listening is also made more difficult by the expanding items on our to-do list. As AI and digital workplace tools make us more productive (at least in theory), we are expected to take on a more expansive set of commitments. If these tools reduce the weekly hours required for Project A from 40 to 20, then the supervisor will soon add Projects B and C to our list. And while these projects might not add more hours to our workweek, they will certainly add to our cognitive load. That's because a wider set of tasks on my list requires me to rapidly change contexts from one deliverable to the next. The pace of work in the digital age might not require us to work more hours. But it always requires us to pack more into the hours we work. This way of working depletes our capacity for focus and listening.


This isn't to say we shouldn't use AI or digital collaboration tools. These resources can remove much of the drudgery of our work lives, freeing us up to spend less time on mindless, rote tasks. If using an app like Monday.com or Confluence means I get back the hours I spend in tedious project update meetings I will gladly partake. If digital tools allow me to work remotely, to spend more time with family, than I'll gladly accept their requisite pings and dings. Simple unplugging is not the solution to the challenge of listening in contemporary culture.


Instead, we should return to Benedict's command to Listen.


I've heard it said that listening involves both "listening to respond" and "listening to understand." The former is a faster, more common form of listening, while the latter is more empathetic and relational. Yet I would suggest that these two levels of listening are not enough for what the life of faith demands.


Faith in a digital age is about listening to discern. That's the type of listening that Timothy Egan discovered while hiking the Via Francigena. And while most of us won't attempt a trans-continental pilgrimage, this type of listening afforded by the pilgrimage or other forms of contemplative practice can be a balm to the distracted souls of the digital age. Perhaps, then, growing in our faith isn't about believing more ardently, or praying more consistently, or attending church more regularly. Maybe its simply about learning how to listen.

 
 
 

Happy New Year!


As we turn the page to another year, here are five resolutions that I hope the church can keep in the months ahead. Each of these resolutions addresses or aligns with the values that shape our tech-shaped culture (values that I wrote about in "Grace and Gigabytes").


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Resolution 1: Preach More Lived Stories and Fewer Theological Abstractions


Secularization has accelerated. Church attendance has plummetted. Belief in the trasncendent, let alone the dogma of organized religion, is constantly contested. In this default context of fragmentation and disbelief, the church cannot afford to preach the language of abstraction.


What is abstraction?


Abstraction is a claim about God that is made without a supporting story, example, or illustration.


In the year ahead, let's resolve to tilt the balance in our preaching towards to the lived stories of God's work in our contexts. Let's resolve to proclaim so many lived stories in our context that we discern a common "watch word," or statement of how God shows up in the particulars of our time and place.



Resolution 2: Enrich In-Person Conversations through Digital Content


As we continue to move beyond the pandemic, live streaming has become less appealing as a regular worship habit. According to Gallup, only 5% of Americans are attending services remotely.


Still, digital ministry will continue to serve as the front door to visitors and guests, necessitating that we continue to offer online worship.


What will happen to digital ministry? We might shift to a content-supported model of digital ministry, in which we create and distribute digital content in service to furthering the dialogues started through our liturgies. We might move from events (streaming worship, for example) to posts and stories that enrich our understanding of a topic and expand our theological imagination. This is the model we've tested at Good Shepherd with "Conversation Sundays" - discussions that start in worship and are furthered through digital content in the week ahead.


Resolution 3: Make Space for AI Experimentation


AI is a once-in-a-generation technological leap. AI will shape our culture, and how our culture makes meaning, in ways that we can only begin to imagine. This new technology will inevitably change not just how we execute tasks but how we process information - how we come to learn something, how we come to believe in something.


It's no exaggeration. AI will change what it means to have faith.


The church cannot sit by idly and observe the AI disruption. We must be active experimenters. From creating digital content based on sermon manuscripts to writing newsletters with chatbots, from using ChatGPT to help us articulate personal faith stories to using text to image generators for our newsletter and website, we must resolve to voraciously experiment with these new tools.


Resolution 4: Teach Tech Sabbath as a Spiritual Practice


Just as AI has the potential to be used for purposeful ministry, it can also create a vicious cycle that further retrenches us in digital isolation. As AI creates better content it will command more of our focus. As it consumes more of our attention, we become more enmeshed in the content of our screens.


Tech Sabbath, whether practiced regularly for an hour or for an entire day of the week, is the defiant claim that these vicious cycles do not have ultimate power over my being. To practice a Tech Sabbath is to remember that we are created for much more than digital consumption.


Resolution 5: Model Gratitude as a Leadership Practice


I recently heard Professor Tom Thibodeau define servant leadership in three parts. Prof. Thibodeau suggested that the first job of a leader is to define reality. The second job of a leader is to say thank you. Everything in between is service.


We live in a world where gratitude is missing - or where it is so shallow and superficial that it loses all meaning. When our technology accelerates our communication, we tend to jettison that which is most essential: expressions of thanks, and articulations of our stories. Each is fundamental to the formation of trust. Yet both become increasingly absent the faster we move.


In the year ahead, let's resolve to model how to set aside the drive towards productivity to give meaningful thanks for the service we receive, and to give thanks for those who serve at our side.


In all contexts, in any forums, we are called to partake in the spiritual practice of gratitude in ways that are deep, meaningful, and enriching.


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@ryanpanzer would like to wish everyone a Blessed 2024!

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@ryanpanzer

Leadership developer for digital culture. Author of "Grace and Gigabytes" and "The Holy and the Hybrid," now available wherever books are sold.

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