Want to AI-Proof Your Career? Study Theology.

The anxiety beneath the AI boom is palpable. High performers (and high earners) in fields like software development, data analytics, and cyber-security are reading about rapid gains in AI capability, asking whether their job will be next. Some have responded with existential dread. Others have sought to control the situation by adding more technical skills, trying to chart a learning curve ahead of the LLMs. But what if the real risk in the AI boom isn’t falling behind? What if the real risk is becoming too replicable, too easy to re-create? 3.5 years into the AI explosion, it’s increasingly clear that AI doesn’t eliminate all, or even very many, jobs. Rather, AI isolates and exploits aspects of human labor that are easily “programmable.” Enter the Theologian as the AI-Proof professional, and Theology as a quintessentially irreplaceable skill.

Prior to 2022, career security, and affluence, almost necessitated the learning of scarce, complex technical skills like coding. In the age of AI, technical skills are increasingly automatable. See it for yourself. In under an hour, you can create an app of your choice via tools like Claude or Lovable. What once took years now takes seconds. When bots become technical, technical skills are no longer scarce. The rarified skillset of the AI age, the one that is truly impossible to automate, are the skills of judgment and meaning-making. While these skills might not be trained in Silicon Valley, they remain the bedrock of theology. 

As Cade Metz recently wrote in the New York Times, AI is exceptionally strong in narrow, highly structured domains. It possesses remarkable, yet “jagged” intelligence. It is surprisingly weak, however, in situations that are ambiguous, where the context shifts, where moral reasoning is necessary. Can ChatGPT solve complex math? Yes. Can it navigate real-world decisions that one might characterize as “judgment call?” Ask your chatbot to solve your next workplace dispute or standoff. I’ll wager you a bitcoin it won’t help one bit (or byte). 

Within this AI economy, jobs aren’t replaced wholesale. They are fragmented. Every role becomes a mix of automatable tasks, completed alongside a chatbot, and remarkably humanr responsibilities. The question is no longer “Will AI take my job,” but “In which parts of my work protected from AI’s jagged edges?” 

Thus, as AI handles structured tasks, economic, and vocational value, concentrates in areas with low feedback, high ambiguity, and true human consequence. Moreover, it becomes crucial to decide when AI is wrong, to interpret outputs critically, and to take accountability for the outcomes. AI can generate answers. We still have to choose which course to take. 

The time has come for the theologian. Theology, a discipline of wrestling with the sacred from a very human vantage point, involves tasks that no LLM can replicate. To theologize is to read complex and ancient texts across time and context, to accept that they have multiple meanings, and to construct a message or narrative that is resonant and relevant. 

To do the work of the theologian is to navigate ambiguous situations, responding with an articulation of what is faithful, reasonable, and conscientious. The chatbot follows scripted rules. The theologian forms a coherent view point that informs leadership decisions, ethical stances, and organizational culture. 

This is not to say that all programmers should become pastors or that all data scientists should study divinity. But it might be helpful for those fearing the jagged edges of AI to recognize how the discipline of theology, of interpreting meaning, is applicable more than ever. Presented with ambiguity, how might we account for the influence of tradition? How might we draw upon that which is authoritative? Where should we look for meaning, for purpose? We might not always bring up God when we bring up Google, but surely the theological task has newfound relevance for those in sales, marketing, product management, and many more “anthropological” fields. 

But were all programmers to become more pastoral, we might be in a better place societally. To think theologically is to consider what it means to be a minister. As Bonhoeffer would suggest, theology is inseparable from ministry. So our argument would be incomplete if we were to recommend that the AI-at-risk in our society only learn from the heady side of theology. Pastoral ministry involves attending to people navigating uncertainty, grief, and conflict. To be a pastor is to listen, to attend to difficulty in a way that is relational, rather than transactional. Who among us isn’t navigating uncertainty, grief, and conflict? Who among us wouldn’t appreciate the support of a non-transactional, non-anxious trustworthy person? The tech manager may not preach on the Gospel. But the pastoral skillset is increasingly important to the managerial class. 

Theology alone is seldom a career path. I’m not encouraging a generation of AI-displaced workers to enroll at divinity school (though some should give that serious consideration). Instead, the practice of theology will become a force multiplier for technical skill. The question isn’t “Does theology get you hired?” It’s “What kind of judgment shows up once you are?”

My advice to the class about to graduate is to learn a technical skill. To learn to work alongside AI. But to take a critical look at what these tools do, and how they are forming us. And at the same time, to read great texts and engage great works of art that cultivate patience, focus, and empathy. To put oneself in situations where ambiguity is a given and the next step isn’t obvious. AI fluency and the human formation form a powerful pair for the road ahead. Tools, paired with telos, will AI-proof your career. 

The future of work will not be evenly automated. It will be uneven, unpredictable, and responsibility-heavy. That puts a premium on judgment, presence, and meaning-making. The safest careers are found where AI keeps coming up short.

Leadership in a Tech-Shaped Culture: Three Book Recommendations to Ignite Your Year

Sam Bankman-Fried doesn't read.

Before his fraud trial, Bankman-Fried suggested that anyone who has written a book has "expletive upped," suggesting that they should have instead written a blog post. Perhaps the recently convicted king of crypto will change his mind on literacy as he awaits a maximum sentence of 110 years. And while the literary world enjoys a schadenfreude moment, it's worrisome that his sentiments are becoming increasingly widespread.

Americans are reading 20% fewer books than they read in the 1990s. They are also spending less time reading for pleasure. The average American reads just 16 minutes per day. By contrast, the average teen now spends 4.8 hours per day on social media, mostly on YouTube, TikTok, and Instagram. If Donald Trump captures the presidency this November, the country will be led by a non-reader who can't be troubled to read daily intelligence briefings, let alone books.

The decline of pleasure reading in our tech-shaped culture is a complex trend exacerbated by the explosion of algorithmic digital content, the constant acceleration of technology, and the proliferation of click-bait summaries in the news media. Too many of us lack the time, patience, and focus to read long-form writing.

Still, I was raised in an elementary school that taught that "readers are leaders" (or maybe it was the other way around). I developed a love of reading because I sensed how it contributed to an ongoing process of reflection and formation - and also because I earned a PizzaHut Personal Pan Pizza for each book report I completed. So with the conviction that focused, intentional reading advances the development of leadership skills, here are three book recommendations for harried, overworked, worried leaders who are navigating this tech-shaped culture.

Technopoly: The Surrender of Culture to Technology by Neil Postman

Neil Postman is best known for his 1985 work Amusing Ourselves to Death: Public Discourse in the Age of Show Business. While his 1985 book remains as relevant as ever, it analysis primarily focuses on the influence of entertainment.

"Technopoly" emerged eight years later, when Postman could see the emergence of electronic communication and personal computing. Postman argues that mankind has changed from a society that uses technology, to a society that is shaped by technology. For Postman, the invention of a hammer means that there is no such thing as "man with hammer." There is only "hammer man" - whose views of education, politics, and art are inextricably filtered through the unremovable lens of new technologies.

Technopoly is written with greater urgency and moral clarity than its predecessor. It is an essential read in a year where AI will continue its rapid advance, and where short form digital media will continue to redefine communication.

For the leader in a tech-shaped culture, Technopoly poses an urgent question: how might I protect communities and institutions from mindlessly succumbing to the worst impulses of this technological moment? Postman also challenges us to recognize that the answer to this question is far more complicated than simply deactivating one's Twitter profile.

Work Pray Code: When Work Becomes Religion in Silicon Valley by Carolyn Chen

Technology is not the only juggernaut affecting meaning-making. While Postman writes about the influence of technology, sociologist Carolyn Chen writes about the pervasive influence of the workplace on knowledge, belief, and meaning. While the case studies reflect on religion and spirituality, the book revolves around the core question of how we derive meaning in a growth-obsessed culture.

By tracing the stories of once-religious tech workers who relocated to Silicon Valley, Chen demonstrates the encroachment of the workplace into spheres once occupied by tradition. The mechanisms of this encroachment are often described by Silicon Valley corporations as amenities, or enhancements to workplace culture. From meditation programs that teach "scientific Buddhism" to coaching offerings that promise "inner transformation," the tech industry has used these cultural offerings to displace the role once held by pastors, rabbis, and spiritual directors. Not every workplace has such amenities. But our work is increasingly becoming a personal quest for meaning and purpose.

When work becomes a spiritual journey, it comes to define our sense of purpose. We work harder, we produce more deliverables, we work longer hours. One wonders, while reading Chen's work, what will happen to the Google engineer or the Facebook account manager upon the next round of layoffs.

Chen beckons today's leader to consider how the drive to innovate replaces deeply held values and identities with the demands of late capitalism. It reminds today's leader that if we fail to define values and vision for our organizations, the marketplace will step in to do so on our behalf.

Cloud Cuckoo Land by Anthony Doer

Our final recommendation is the fantastical story of how one particular narrative survived centuries of acceleration to sustain and inspire across the ages. In a world that is turning its back on literacy, Cloud Cuckoo Land mounts a vigorous defense of the long-form narrative.

Set in three different timelines (the Siege of Constantinople, a modern day library, and a futuristic space ship), Doer traces how an obscure Greek drama provides coherence and inspiration on a timeless scale.

Anthony Doer reminds us of the enduring connection between meaning making and stories. Though it is a long book, Cloud Cuckoo Land cautions us about a world in which there are no more stories - only fragments.

For the leader in a tech-shaped culture, Cloud Cuckoo Land invites us to reflect upon and to share the stories that are most significant in our own formation. For even when our work has been lost to the eons, our stories will remain.

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@ryanpanzer is moving his social media activity from Twitter to GoodReads.

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Servant Leadership in a Digital Age

Servant Leadership is a trending topic in all forms of organizational life, from churches to universities to non-profits, small businesses to multi-national corporations. Yet as the popularity of servant leadership has increased, its definition has become increasingly ambiguous. What exactly is servant leadership? How is it practiced? And what might it mean in a world of continuous social change and digital acceleration?

Google searches for servant leadership have doubled in the last 14 years.

Robert Greenleaf first coined the term Servant Leadership in a seminal 1970 essay, "The Servant as Leader."

In the essay, Greenleaf writes:

"The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature."

Greenleaf's roots were in the corporate world. He worked at AT&T for nearly four decades. Yet despite his work in the telecommunications industry, one wonders how Greenleaf's ideas might have evolved were he working in our contemporary tech-shaped culture. He passed away in 1990 at age 86, leaving a legacy that continues to shape leaders of all vocational and spiritual backgrounds. In this post, we'll explore how the idea (really, the ideal) of servant leadership transfers to a digital age, and what it means to be a servant leader in a time of constant technological acceleration.

We need a new approach to leadership

Acceleration and a drive towards efficiency are the only unifying aspects of all organizational life life today. Digital technologies have expedited the flow of information providing us with an abundance of data while conditioning us to move quickly. As communications dart across our screens we cannot help but feeling a sense of busyness, even a sense of overwhelm and malaise. The same corporate world that gave rise to the concept of servant leadership expects constant availability and its responsiveness, far more than it expected from its laborers in Greenleaf's day. Lean staffing structures and ceaseless digital connectivity are a potent pairing, explaining why organizations see increasingly more of their people affected by exhaustion, burnout, and anxiety.

Indeed, this is a time that requires a new approach to leadership. So many of those who aspire to leadership today do so because they believe the can improve efficiency, increase speed, and crank up outputs. Mark Zuckerberg's "year of efficiency" has become a widely adopted template for doing less with more. If aspiring leaders are successful in this drive towards acceleration, the market will reward them accordingly. Yet in prioritizing these outcomes they exacerbate the anxiety and freneticism that characterize organizational life.

Servant leadership offers an alternative to the hamster wheel of digital age efficiency. While still driving towards a meaningful vision of a world that could-be, a servant leader consciously charts an unconventional path.

Motivation: The Heart of the Servant Leader

Motivation is the most distinctive attribute of the servant leader. Their motivation appears rather backwards when compared to their peers.

The conventional digital age leader thirsts for productivity gains and increased effectiveness. And let's be clear - there's nothing wrong with efficient, high performing organizations. But in servant leadership, any performance indicator is understood to be an output. When servant leaders achieve such ends, they do so by starting from a commitment to service above all else. The servant leader chooses to serve - to serve first. Being a servant leader in a digital age is about prioritizing a mindset of service to one's team members, stakeholders, members, or community. To paraphrase servant leadership guru Ken Blanchard, any profits reaped by the organization are the applause they receive in exchange for quality service.

The heart of servant leadership is this orientation towards making people and communities more complete, more whole.

To identify a servant leader, ask them about the purpose underlying their work. Ask them about their why. If their answer is presented in the metrics of the marketplace or in the terms of the efficiency expert, than they may be a conventional manager. But if they are driven to make a demonstrably positive impact on their surrounding communities, then they might just be on the path towards servant leadership.

Best test: The Outcome of Servant Leadership

As with the conventions of motivation, the conventional metrics of the marketplace are outputs to the servant leader.

While they are likely to be as or more effective than their conventional peers in generating revenue, profit, and growth, they measure their effectiveness over time with a different yardstick. The growth logic of the marketplace is less immediate than the growth of people. The servant leader repeatedly inquires as to the effect their work has on colleagues, customers, suppliers, and members. If their leadership is to be meaningful, their entire network must benefit.

Greenleaf established a test for would-be servant leaders when he wrote:

"The best test [of a servant-leader], and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society; will they benefit, or, at least, not be further deprived?"

Servant leaders can be shrewd negotiators and crafty marketers, powerful executives and commanding authorities. They can be successful capitalists and wealthy investors. Each will employ a unique approach to their exercise of leadership. But what will unite them is a continuous process of reflection into the well-being of their community. The best test of servant leadership is in the betterment of others, for the benefits of servant leadership must be shared.